Frequently asked questions

You can try the main flows without one. An account is required the moment you do something that has to persist — sending for signature, saving a document, or buying credits.

Quick Sign lets you place signature, date, and text fields anywhere on a document, then either sign it yourself or send it to one or more people in the order you choose.

Draw, type, or upload a signature once and set it as your default, so you can apply it with a tap instead of re-drawing it on every document.

XOsign has Free, Pro, Crew, and Company plans. AI actions use credits; signing and sending don't. See the pricing page for current amounts.

You can cancel a paid plan at any time. Our full refund and cancellation terms are on the Refunds page.

Electronic signatures are recognized under U.S. federal law (ESIGN) and state law (UETA). XOsign is built around that framework and records consent to sign electronically.

Every completed document can be verified. XOsign records a tamper-evident fingerprint and a trusted timestamp, and anyone can check a document at the verify page.

No. XOsign is an information platform that provides AI-assisted document tools. It is not a law firm and does not provide legal advice.

Your documents are yours. XOsign protects them in transit and at rest, isolates each account's data, and details its practices on the Security page.

Have them check spam and confirm the address, then resend from the document. If it still doesn't arrive, contact support and we'll look into delivery.

You can request account and data deletion. Contact privacy@xosign.ai from your account email and we'll process it under our Privacy Policy.

Email support@xosign.ai, or use Report an issue inside the app — it attaches the details we need. A real person reads every message.